You can delete your EduSalone account at any time. There are two ways to do it — from inside the app, or by writing to us.
This is the quickest way, and it takes effect immediately.
If you can no longer sign in, write to us from the email address on your account and we will delete it for you. We usually reply within two working days.
Please tell us your full name, your school, and the email address on the account, so we can find it.
If you are a parent, you are unlinked from your children immediately and can no longer see their results or fees.
A school register is the school's own official record, in the same way a paper register kept in the school office is. It does not belong to an individual, and EduSalone holds it on the school's behalf. That means the following stays with the school after your account is gone:
If you believe a school is holding a record about you in error, raise it with the school directly, or write to us and we will put you in touch.
The app will stop you, and it is deliberate — a school must never be left with pupils, fees and staff and nobody able to administer any of it. Email us and we will arrange for another head to be appointed first.
If your account is not attached to a school — for example a Public Gamer account — nothing needs to be retained, and the whole account is removed.